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Timpani s.r.l. offers after-sales services on all products sold, under warranty and out of warranty.
The service procedure is enabled by compiling a report form, available at the following link:
DOWNLOAD THE TECHNICAL ASSISTANCE FORM
The sending and receiving shipment costs will be charged to Timpani s.r.l.
The warranty does not apply to damages caused by negligence, incorrect installation and use.
The contractor undertakes in respect of the principle to properly package the goods to be delivered, in their original package, and to secure the goods in such way that they reach their destination in good condition with normal transport conditions.
Please, the products must to be accompanied with the assistance form duly completed in all its parts.