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OUR SERVICE

 

Timpani s.r.l. offers after-sales services on all products sold, under warranty and out of warranty.

 

The service procedure is enabled by compiling a report form, available at the following link:  
DOWNLOAD THE TECHNICAL ASSISTANCE FORM

  

 

EXCLUSIVE DISTRIBUTION¬†- ‚ÄúTIMPANI‚ÄĚ AND ‚ÄúSTREET AUDIO‚ÄĚ BRANDED PRODUCTS
 
  • In-warranty Service:¬†the authorized service center shall repair or replace the product with a similar or equal one.

The sending and receiving shipment costs will be charged to Timpani s.r.l.  
The warranty does not apply to damages caused by negligence, incorrect installation and use.

  • ¬†Out of ¬†Warranty interventions: If some components / products are out of warranty a repair estimate will be forwarded to the customer. The shipping costs are charged to the customer.


 

PACKAGING
 

The contractor undertakes in respect of the principle to properly package the goods to be delivered, in their original package, and to secure the goods in such way that they reach their destination in good condition with normal transport conditions.
Please, the products must to be accompanied with the assistance form duly completed in all its parts.

 

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Contacts
Timpani S.r.l.
Via N. dall'Arca 4/C - 40129 BOLOGNA (Italy)

Tel: +39 051 356 956 / +39 051 054 7103
Fax: +39 051 745 0754 / +39 051 952 5295
P.I./C.F.: 04283560375 | R.E.A. Bologna n°364606


Timpani division: Audio e Lighting | Illuminotecnica LED | Schermi LED | Pedane Passacavo | Palchi Modulari